Holiday Inn Express & Suites - Aurora by IHG

The service from the reservation desk was exceptional. I don't remember if his name was Prath, he was so helpful. All the staff were so good and courteous to us. We had a family situation and had to go home. The staff went above and beyond to look after our requests. Housekeepers were friendly too! The breakfast in the morning was good.

The room was a good size with comfortable beds. The breakfast was good with a varied selection. The staff were very helpful and went above and beyond to assist any way they could.

The breakfast was great with a good selection of hot and cold items. Kids loved the cinnamon buns. The location is pretty convenient too.

Staff addressed to requests, such as providing additional blankets, checking the air conditioning system etc. very efficiently with friendly and helpful manner. Excellent services!

The place is clean and in a good location but what really set it apart was the front desk staff. We were there for a funeral and my mother (the widow) had some special requests and she was always accommodated. The staff were helpful without being invasive. All the staff eg cleaners in the kitchen etc were wonderful.